Cloud & Cuckoo
About us
Equality Through Fairtrade
Together, we can make trading fairly with farmers and labourers the norm- because it should be! At Babipur we want to tackle unequally divided supply chains, and ensure that the workers making our products are paid fairly and treated with respect.
Ethical Focus
At Babipur, we thoroughly look into each and every brand stocked in our store so that you don’t have to! Bringing together a range of sustainably sourced and exploitation-free products for all the family, we aim to make our customers feel confident that they are consuming ethically at Babipur.
An Indie Business with Great Service
Hey there! We’re Babipur, a small but mighty indie family business nestled at the foothills of Eryri. Since 2007, our awesome team has been here for you, working passionately from our Porthmadog warehouse and offices. Don’t forget to join our buzzing Facebook group and be part of our amazing community. We love helping you with your questions and orders, no matter how big or small.
Shipping & Service
Fast Worldwide Shipping
Here at Babipur we aim to despatch your orders quickly using Royal Mail, Parcelforce, GLS and other couriers. We pack orders Monday to Saturday, if you need an express delivery option we recommend ordering before 1pm for next working day delivery. Tracking details will be sent to you by email or text.
Returns
If something isn't as expected, doesn't fit, or it's simply not right for you, just return it to us within 60 days of delivery for a no quibble refund. We do ask that items are returned in unused condition if you've simply changed your mind. If you have a faulty or damaged item please get in touch, return it to us for a refund or replacement and we'll cover the return costs.
Customer Service
We are here for you! We believe in offering you the very best customer service possible. You can email, direct message us on socials or even pick up the phone Monday to Friday 9-5. We are a small independent business and we'll do whatever we can to help, always. Any questions, queries, issues or suggestions, just get in touch and we'll be happy to hear from you.